Terms of Service

FirmBrik is a property marketplace platform that connects buyers, sellers, landlords, tenants, construction professionals, and service providers across Africa and diaspora markets. Our services include:

• Land listing, discovery, and purchase facilitation
• Rental property listing and tenancy management
• House and property sales with offer negotiation
• Construction project tracking with milestone-based payments
• Professional service provider hiring and booking
• Escrow payment services for secure transactions
• Property ownership registry and verification

FirmBrik acts as a technology platform facilitating connections between parties. We are not a party to any transaction between users unless explicitly stated. We do not guarantee the quality, legality, or accuracy of any listing, service, or property.

You must be at least 18 years old to create an account on FirmBrik. By registering, you represent that the information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You agree to notify FirmBrik immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts that violate these terms or engage in suspicious activity.

Users who list properties, land, or services are solely responsible for the accuracy of their listings, including descriptions, photos, pricing, and legal status. Sellers and landlords represent that they have the legal right to list and transact the properties or services offered.

Buyers and tenants are responsible for conducting their own due diligence before entering into any transaction. FirmBrik does not verify property ownership, title status, or the accuracy of listings unless explicitly providing verification services.

All offers, counter-offers, and acceptances made through the platform are binding expressions of intent between the parties involved. FirmBrik facilitates but does not enforce these agreements.

FirmBrik offers escrow services for certain transactions. When using escrow, funds are held securely by our payment partner until the agreed conditions for release are met (e.g., property transfer completion, milestone approval, service delivery confirmation).

A platform fee of 5% is applied to transactions processed through our escrow system. This fee covers payment processing, platform maintenance, and dispute support. Fees are non-refundable once a transaction is completed.

Refunds for cancelled transactions are handled on a case-by-case basis. If a dispute arises, both parties agree to use FirmBrik's dispute resolution process before seeking external remedies.

Payment processing is provided by Flutterwave and other licensed payment service providers. By using our payment services, you also agree to their respective terms of service.

You agree not to use FirmBrik for:

• Posting fraudulent, misleading, or inaccurate listings
• Money laundering or financing of illegal activities
• Harassment, threats, or abuse of other users
• Circumventing the platform to avoid fees or escrow protections
• Creating multiple accounts for deceptive purposes
• Scraping, data mining, or automated access to the platform
• Listing properties or services you do not have the right to offer
• Any activity that violates applicable local, national, or international law

Violation of these prohibitions may result in immediate account suspension, forfeiture of funds held in escrow, and reporting to relevant authorities.

The FirmBrik platform, including its design, logos, code, and content, is the property of FirmBrik Ltd. You may not reproduce, modify, or distribute any part of the platform without prior written consent.

By uploading content (photos, descriptions, documents) to the platform, you grant FirmBrik a non-exclusive, worldwide licence to use, display, and distribute that content solely for the purpose of operating and promoting the platform. You retain ownership of your content.

FirmBrik is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the platform's reliability, accuracy, or fitness for a particular purpose.

To the maximum extent permitted by law, FirmBrik shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from these terms or your use of the platform shall not exceed the fees you have paid to FirmBrik in the 12 months preceding the claim.

In the event of a dispute between users, FirmBrik will provide a dispute resolution process. Both parties agree to cooperate in good faith to resolve disputes through the platform before pursuing external legal remedies.

For disputes between a user and FirmBrik, the parties agree to first attempt resolution through direct communication. If unresolved within 30 days, the dispute shall be submitted to mediation before any legal proceedings are initiated.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Uganda. For users in other jurisdictions, applicable local consumer protection laws may also apply where they cannot be contractually waived.

Any legal proceedings shall be brought in the courts of Kampala, Uganda, unless otherwise required by applicable law.

We may update these Terms from time to time. When we make significant changes, we will notify you via email or through a prominent notice on the platform. Your continued use of FirmBrik after changes take effect constitutes acceptance of the updated terms.

If you have questions about these Terms of Service, please contact us at:

Email: legal@firmbrik.com

FirmBrik Ltd
Kampala, Uganda